RETURN AND EXCHANGE POLICY

We regret that Returns and Refunds cannot be accommodated. However, exchanges of product purchasedmay be accepted only due to the physical damage of item purchased (our packing team strives to do the verybest to ensure all orders are packed in the best manner possible to avoid damage or breakage during delivery).Please note that purchaser is responsible for confirming the condition of goods before accepting and signingthe consignment note from the courier company.

Should there be a damage of the item(s) purchased,purchaser will have to report damaged goods together with a photograph of damaged item(s) via e-mail to hello@spaaroma.com.my within 7 days from the date of receiving items, subject to a confirmation from us.